Privacy and Data Protection Policy

Your privacy and data security are fundamental to our service commitment.

Introduction to Our Privacy Approach

This privacy policy explains how jurevalion collects, uses, safeguards, and discloses personal information in compliance with Australian law and regulations. We are dedicated to protecting your privacy when you use our services online or offline.

By accessing our website or working with our team, you agree to our collection and handling of data as described in this policy. If you have concerns, please contact us before proceeding further.

How We Collect Data

Personal information may be collected directly from you, your use of our services, or automatically through our website technologies.

Directly Provided Information

  • Details provided by submitting a contact or inquiry form
  • Information sent via email or phone correspondence
  • Data you provide during consultation sessions
  • Feedback or comments you share with us directly
  • Personal info shared in customer surveys

Automatically Collected Information

  • Technical data such as browser type and device information
  • Usage activity including pages viewed and session time
  • IP address and regional access information
  • Information from cookies or analytics tools
  • Referral source for how you found our website

How We Use Your Information

Your data supports service delivery, website functionality, and security, never for unsolicited marketing or third-party sales.

  • To respond to your consultation requests or inquiries
  • To provide session summaries and service updates
  • For client account management and communication
  • To enhance website functionality and experience
  • To maintain regulatory compliance and security
  • For data analytics to improve services
  • To address feedback, complaints, or queries

Our Promise: We will never sell your personal information and strive for the highest standards in privacy protection.

Information Sharing Practices

Personal data is only shared with trusted service providers or as legally required, and never for unrelated marketing.

Trusted Service Providers

We may share information with IT, legal, or administrative partners who support our business operations, always under strict confidentiality.

Legal and Regulatory Requirements

Information may be disclosed where required by law, regulation, or for dispute resolution.

Anonymous Statistical Data

Aggregated or non-identifiable statistics may be used for internal business analysis only.

Your Rights and Choices

Australian law grants you rights to access, correct, or request deletion of your personal data held by us.

  • Right to request access to your data records
  • Right to correct inaccurate personal data
  • Right to request deletion of personal information
  • Right to obtain your data in a portable format
  • Right to object to processing based on specific grounds
  • Right to limit our use of your personal information

To exercise any rights or make a privacy inquiry, contact us using the details on our website. We respond promptly to all verified requests.

How We Protect Your Data

Your personal data is safeguarded using a combination of technical and organisational measures, regularly reviewed for ongoing adequacy.

Technical Protections Used

  • Secure server infrastructure and data storage
  • Encryption of sensitive records in transit
  • Ongoing security monitoring and threat detection
  • Periodic vulnerability assessments

Organisational Safeguards

  • Staff access controls and training
  • Confidentiality agreements with all team members
  • Routine data privacy reviews and updates
  • Internal incident response procedures

How Long We Keep Data

Personal information is stored only as long as required for legal, operational, or service-related reasons.

  • User account and authentication details
  • Records of your consultation interactions
  • Copies of important emails or support requests
  • Details related to billing or payment methods
  • Contact preferences (if provided by you)

Data is securely deleted or de-identified when no longer necessary.

International Data Transfers

If data is transferred outside Australia, we ensure appropriate safety, contract provisions, and compliance with privacy law.

  • Enforceable data protection agreements
  • Transfers only where required for operations
  • Compliance with relevant privacy frameworks
  • Partner audits to verify security standards

Cookies and Analytics Policy

Cookies are used to support site function, analytics, and service quality—never to sell personal data or track for ad targeting.

Cookie Categories We Use

  • Support basic functions and site navigation
  • Enhance website speed and analytics
  • Remember user preferences on our site
  • Enable core form and login features

Manage cookies in your browser settings or use our on-site controls.

Privacy Policy Updates

Policy terms may change over time to reflect new legal or operational standards. Any modifications will be posted on this website.

  • Website pop-up notifications
  • Update banners on our homepage
  • Email updates (where applicable)
  • Change log on policy documents

Continued use of our services means you agree to revised terms.

Contact Us for Privacy Matters

If you have questions about this privacy policy, please reach out for further information.

jurevalion

570 Bourke Street, Level 17 & 24, Melbourne, VIC 3000 Australia

Phone: +61 3 1687 1057

Email: content@jurevalion.com

Updated: October 13, 2025

Policy effective as of October 13, 2025